Project Focus

Operational Excellence
Industry 4.0
Transformation

Engagement Timeline

2-week Diagnostic
20-week Project

Keywords

Operational Excellence
Performance 4.0

PROJECT GOAL: 10% increase in Productivity

CONTEXT & CHALLENGE

A multi-site engagement across two countries with a clear mandate: improve productivity, machine efficiency, and cycle time to hit ambitious business targets. One plant needed to optimize resources, while the other had to increase capacity—both with the same end goal: higher profitability.

  • Limited monitoring and control capabilities for robust production management across both sites.
  • Planning and scheduling lacked key constraint-management principles, driving frequent re-planning and low adherence to weekly plans.
  • Planning and scheduling tools were mostly manual, consuming analyst time and delaying actionable insights.
  • Heavy reliance on manual data collection and spreadsheets, revealing the need for Industry 4.0 and reporting automation.
  • Unclear agreements between Sales, Planning, and Operations generated last-minute schedule changes.
  • Overlapping responsibilities across areas created friction and slowed execution.
  • Overtime levels were above internal benchmarks, indicating inefficiencies in execution and planning discipline.

PROJECT RESULT

in Productivity
0 %
Finance+500% Return on Investment
Finance+11% EBITDA Increase
Planning35% Planning & Adherence
Operations-31% Overtime Reduction
Supply Chain+28% OTIF Increase
Sales+12% Net Sales 
Maintenance-5% Maintenance Cost 
Finance8 months Payback Period

Paper Machine Clothing Company increased Net Sales by 12% & increased productivity by 15%

APROACH AND OUTCOMES

We built an integrated performance system that connects governance (RACI + decision rights), planning discipline, and digital performance management—so leaders can make fact-based decisions in real time and teams can execute with fewer last-minute changes.

Governance & Interfaces (RACI + Stage Gates)

  • Formalized RACI across functions to eliminate overlaps and clarify ownership.
  • Streamlined business processes and interfaces by aligning Sales and Operations through stage gates, production priority guidelines, and scheduling SLAs.
  • Improved governance and reporting by creating an automated workflow for changes in the S&OP process.

Industry 4.0 & Digitalization (from manual to automated)

  • Developed a digitalization blueprint and integrated multiple IT systems into a Business Intelligence platform—reducing dependence on Excel.
  • Automated operational reporting and KPI tracking to enable daily/weekly performance follow-up with consistent definitions.
  • Digitalized visual management on the shopfloor to support assignments, instructions, and performance tracking using standardized data.
  • Integrated planning and scheduling data to improve adherence and reduce frequent changes with faster analytical insights.

Operational Excellence (discipline on the floor)

  • Reviewed and digitalized the overtime authorization process to reinforce control and accountability.
  • Implemented a real-time operational performance monitoring system to empower supervisors and managers to act immediately.
  • Established new daily shopfloor routines for tighter monitoring and control—enabling a more responsive decision-making culture.